At Club VIP, your privacy matters. This Privacy Policy explains exactly what personal information we collect when you use our online casino, slots and sports betting platform, how that information is used, who it may be shared with, and what rights you have over your own data.
Only what is needed to run your account safely
Payment processors and security services only
We never sell your personal data to third parties
Access, correct or delete your data any time
Used only for platform function and analytics
Encrypted and access-controlled at all times
Summary: Club VIP collects only the data necessary to operate your account and keep the platform secure. We do not sell your data. You have full rights to access, correct and delete your information at any time by contacting our support team.
Club VIP ("we", "us", "our") operates the online gaming platform available at clubvip.vin. This Privacy Policy describes how we collect, store, use and protect the personal information of members and visitors who interact with our website and mobile app.
By registering an account or using any part of the Club VIP platform — including slots, live casino and sports betting — you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your data as described here.
We take data privacy seriously. The information you share with us is handled with care, stored securely and used only for the purposes set out in this document. If you have any questions about how your data is handled, please contact our support team — details are at the end of this page.
We collect personal information in the following ways: directly from you when you register or use the platform, automatically when you browse or play, and occasionally from third-party service providers involved in payment processing or identity verification.
The categories of data we collect include:
| Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC or passport number | Registration and verification forms |
| Contact Data | Email address, phone number | Registration form, account settings |
| Financial Data | Deposit/withdrawal amounts, transaction history, payment method identifiers | Payment processor, account activity |
| Account Activity | Login history, games played, bets placed, bonus usage, VIP tier | Automatically recorded during platform use |
| Technical Data | IP address, browser type, device model, operating system | Automatically via cookies and server logs |
| Communications Data | Support chat transcripts, email correspondence | When you contact our support team |
We do not collect sensitive data such as biometric information, political opinions or religious beliefs. We collect only what is genuinely needed to operate your account and keep the platform safe.
Your personal data is used for the following purposes:
Marketing opt-out: You can unsubscribe from promotional emails at any time through your account settings or by contacting support. Opting out of marketing does not affect service-related communications about your account.
We process your personal data on the following legal grounds:
Club VIP does not sell, rent or trade your personal data with third parties for their own commercial purposes. We share data only where it is necessary to deliver our service or where required by law.
The categories of third parties who may receive your data include:
Third-party processors: All third parties who handle your data on our behalf are bound by data processing agreements that restrict how they may use your information. They are permitted to use it only for the specific purpose for which it was shared.
When you make a deposit or withdrawal on Club VIP, your payment is processed by our payment partners. Club VIP does not store full card numbers or mobile wallet PINs on its own servers. Payment credentials are handled entirely by the relevant payment processor — JazzCash, Easypaisa, Raast or your bank — under their own security protocols.
We do retain a record of transaction amounts, dates, payment method types and references within your account history. This transaction history is used to manage your account balance, process withdrawal requests and maintain audit records for security purposes.
All financial data within Club VIP is stored in encrypted form and accessible only to authorised personnel where there is a legitimate operational need — for example, when investigating a disputed transaction through our support team.
Club VIP uses cookies and similar tracking technologies on the website and app. Cookies are small files stored on your device that help the platform function correctly and allow us to understand how members use the service.
We use the following types of cookies:
You can manage cookie preferences through your browser settings. Blocking essential cookies will affect your ability to use the platform. For analytics and marketing cookies, you can opt out through your account settings or browser controls at any time.
We retain your personal data for as long as your account is active and for a defined period after closure, in line with standard record-keeping practices. The retention periods we apply are as follows:
When data is no longer required, it is securely deleted or anonymised so it can no longer be linked to you personally. Anonymised, aggregated data may be retained indefinitely for analytical purposes.
Club VIP takes the security of your personal data seriously. We have implemented a range of technical and organisational measures to protect your information against unauthorised access, loss, alteration or disclosure.
These measures include:
While we take every reasonable precaution, no online platform can guarantee absolute security. You also have a role to play in keeping your account safe — use a strong password, do not share your login credentials, and contact us immediately if you suspect unauthorised access to your account.
You have the following rights in relation to your personal data held by Club VIP. To exercise any of these rights, contact our support team with your request and we will respond promptly.
Right to Access: You can request a copy of the personal data we hold about you at any time. We will provide this within a reasonable timeframe, typically within 30 days of your request.
Right to Correct: If any of your personal data is inaccurate or out of date, you can update it through your account settings or by contacting support. We will correct any errors promptly.
Right to Delete: You may request that we delete your personal data. We will do so where there is no overriding legal or operational reason to retain it — for example, active transaction records that must be held for compliance purposes cannot be deleted before the applicable retention period ends.
Right to Object: You can object to the processing of your data for marketing purposes at any time. You can also object to processing based on legitimate interests, though we may be required to continue processing where we can demonstrate compelling grounds.
Right to Portability: You can request a copy of your data in a structured, machine-readable format, which you can then transfer to another service provider if you wish.
How to submit a request: Send your data rights request to [email protected] with the subject line "Data Request". Include your registered email address and the specific right you wish to exercise. We will acknowledge your request within 48 hours.
Club VIP is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register an account or use any part of the platform.
If we become aware that personal data has been collected from a minor, we will delete that data and close the associated account immediately. Parents or guardians who believe a minor has created an account on Club VIP should contact our support team without delay so we can take appropriate action.
The Club VIP platform may occasionally reference other services — for example, game providers or payment partners — through their brand names. This Privacy Policy applies only to data collected and processed by Club VIP directly. Any third-party services have their own privacy policies and data practices, which you should review independently.
Club VIP is not responsible for the privacy practices of any third-party provider, even where that provider's service is accessed through or integrated with the Club VIP platform.
Club VIP may update this Privacy Policy from time to time to reflect changes in how we operate or in applicable data protection standards. When we make material changes, the "Last Updated" date at the top of this page will be revised. For significant changes that affect how we use your data, we will notify active members by email or through an in-platform notification.
We encourage you to review this Privacy Policy periodically. Continued use of the platform after any update constitutes acceptance of the revised policy. If you do not agree with an update, you may request account closure by contacting support.
If you have questions, concerns or requests relating to this Privacy Policy or the way Club VIP handles your personal data, please get in touch with our support team:
Email: [email protected] — include "Privacy" in your subject line and describe your query clearly. We aim to respond to all privacy-related enquiries within 48 hours on business days.
Your trust matters to us. Here is a closer look at the specific steps Club VIP takes to keep your personal data safe and your experience transparent.
Every piece of data you send to Club VIP travels over an SSL-encrypted connection. Sensitive records — including your identity documents and transaction history — are encrypted at rest in our database systems, so they cannot be read even if accessed without authorisation.
Club VIP does not sell, rent or trade your personal information with advertisers or data brokers — ever. Your data is shared only with the payment processors and security services that are directly involved in operating your account, and always under strict confidentiality terms.
Your JazzCash, Easypaisa, Raast and bank transaction data is handled by the payment processor — not stored on Club VIP servers. We keep only your transaction reference and amount for account balance and dispute purposes, never your full wallet credentials or card numbers.
You can access, correct, export or request deletion of your personal data at any time simply by contacting support. We respond to all data rights requests within 30 days. Consent for marketing emails can be withdrawn instantly through your account settings without affecting your ability to play.
Identity and age verification is a core part of our data collection process. We verify that every member is 18 or above before full account access is granted. No data from underage users is knowingly retained — accounts identified as belonging to minors are closed and their data deleted immediately.
Cookies on Club VIP are used only to keep your session running smoothly, understand platform performance and — where you have opted in — show you relevant promotions. We do not use intrusive tracking across third-party sites. You can manage all non-essential cookies through your browser settings at any time.